Passengers unable to pay for passes

West of England residents promised free bus travel have been unable to apply for passes shortly before the new scheme is to begin.

The website for passenger applications is still not live and is therefore delaying the start of the scheme.

Last month, the Mayor of the West of England, Dan Norris, announced the £8 million plan to encourage more people to travel by bus.

Mr Norris said delays in the government approving funding were behind people not being able to book.